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About Brava The Fitting Room


BRA FITTER/SALES ASSISTANT
Brava Lingerie, Highpoint, Victoria



ABOUT THE ROLE

Brava Lingerie is seeking a passionate Bra Fitter/Sales Assistant to join the team in our Highpoint store in Victoria. This role provides the opportunity to work in a vibrant retail environment, supporting D cup and up customers in finding the perfect fitting bra and swimwear.

At Brava Lingerie, we value our employees and strive to provide a supportive and rewarding work environment. This role offers:
 
- Competitive hourly rate
- Generous 50% staff discount on our products
- Opportunities for career development and training
  

THE ROLE

  • Delivering exceptional customer service and one-on-one bra fitting consultations
  • Maintaining an up-to-date knowledge of our product range
  • Point of Sale information technology understanding
  • Ensuring the store is organised and visually appealing
  • Motivated and pro-active attitude to the role and the company
  • Driven by the desire to help women to look good and feel great
  • Contributing to a positive and collaborative team environment
  • Flexibility to work a weekly roster of up to 30 hours including Saturday or Sunday.

 About You

  • Previous experience in a retail role, ideally within the lingerie industry
  • Strong communication skills providing personalised and friendly customer service
  • Ready to gain excellent product knowledge and specialised D cup and up bra fit training

ABOUT US

Brava Lingerie is a leading family-owned Australian retailer specialising in D cup and up lingerie, maternity bras, sports bras and bridal bras as well as D+ swimwear. We are dedicated to empowering women to feel supported, confident and beautiful. Our mission is to provide exceptional customer service and help our customers find the perfect fit.

If you are enthusiastic, compassionate, customer-focused and reliable we'd love to hear from you. 
Please send your Cover Letter and Resume to lin@bravalingerie.com.au  

Let us know why you would like to join the amazing team at Brava Highpoint!

 

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ONLINE DISPATCH CO-ORDINATOR
Brava Lingerie, Hampton, Victoria

 


Are you looking to grow your career as part of a fast paced, Online Dispatch Team in a friendly, supportive and happy workplace? Since 2006, Brava Lingerie has been dedicated to dramatically improving the lingerie shopping experience for women who are D+ cup and up with five stores plus our online store. If you like a female-led business, a welcoming vibe and a location that is right on the café and retail strip of Hampton, and close to public transport with all day free parking around the corner, then this could be the place for you! 


- Competitive hourly rate
- Generous 50% staff discount on our products
- Opportunities for career development and training


ABOUT THE ROLE

We seek a reliable and efficient Dispatch Co-ordinator whose experience and knowledge can proactively provide valued input and development.  The role is for four or five days a week to process the daily Dispatch of orders and contribute to the ongoing success of our online store by driving performance through efficient and effective practices. 


- Prioritise efficiency and processes to improve productivity.
- Process customer orders in a timely manner. 
- Positive attitude and warm approach towards all challenges.
- Coordinate the Dispatch Team to handle shipping, wrappers, order fulfilment and more!!! 


KEY TASKS

- Oversee correct picking, wrapping and shipping of orders.
- Ensure out of stock product are promptly resourced from other Brava locations.
- Accurate order fulfilment and timely shipping updates.
- Liaise with the Customer Service Team on customer communication. 
- Ensure relevant teams are aware of delays and other concerns.
- Resolve issues in a professional and timely manner.


KEY RESPONSIBILITIES

- Work across key performance tasks; review fulfilment, pick lists, split orders, bugs and wrapping.
- Discuss with teams the tasks, updates, orders and organise pickups for next day dispatch.
- Ensure the customer is always considered and communicated to.
- Embody Brava’s core principles ensuring a safe and positive work environment.
- Create rosters to include sales peaks and high demand period.
- Work with CS team on fulfilment and communication to customers. 


YOU WILL NEED

- Dispatch or retail stockroom experience with ability to improve performance of a dispatch team.
- Excellent communication and interpersonal skills.
- Strong time management, organisational and multitasking capabilities. 
- Innovative and solutions focused.
- Strong attention to detail. 
- Ability to work in a fast-paced environment. 
- Ability to direct people in a consultative manner and work to timelines.
- Excellent computer skills (Microsoft Office, emails, excel).
- Experience in using Shopify, CIN7, and Shipstation is an advantage
- Knowledge of an ERP/Inventory management system/WMS such as CIN7.


If this role sounds exciting for you, we would love to hear from you! Apply now to join the team.
Please email your Cover Letter and Resume to lin@bravalingerie.com.au




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Testimonials

The staff at this store are the best! Such fabulous service to help find the right fit. Staff have a great understanding of the product.
Penny
I was an unannounced walk-in shopper. The young lady who served me guessed at a glance what my size was....and she was correct. I had mentioned a price range up-front and she provided several options within my range that all fit well and were comfortable. She was polite, friendly and very skilled at fitting. I will definitely be going back again.
Vicky
So easy to order online & was very happy when my parcel arrived. I loved the personal message I found with my swimsuit, that was an added bonus.
Sue
Absolutely love Brava Lingerie. I recently discovered the brand and love the comfort and style and the feel. The shop fitting ladies in Brisbane are fantastic and really know what they are doing.
Simone
Always walk out of Brava feeling like a million dollars. For so long bigger breasts were depressing to go shopping for. Nothing fit, shop assistants would be shocked you asked for a size bigger than a D, or assumed I didn’t want a nice shape, or wouldn’t look good under clothes. Finally it’s a relief to shop for any kind of bra - plunge, sexy, strapless, maternity, also swimwear. I cried the first time I shopped here I was so overwhelmed with joy. Thank you Brava!
Emma
Super helpful staff. Knew what I wanted even when I didn't.
Rebecca
The service I’ve received every time I go to Brava Highpoint has always been 5 stars! These incredible humans know their products and know how to deliver exceptional customer service. From greeting a customer, to enquiring about their needs and ensuring that they deliver those needs all while making the customer feel at ease, comfortable and confident is what keeps me coming back!
Jocelyne
I only ever shop at Brava especially since finding out my bra size can’t be purchased in regular bra shops. I have also purchased swimwear in addition to many bras. The fitters are very good and ensure you have the right bra for comfort and fit.
Linda
As always the service at Brava was amazing! I’ve never had a bad experience and travel long distances just to visit your stores. Your staff are so knowledgeable and helpful.
Nicole
Absolutely lovely staff, and I appreciated their kindness and patience with me being someone very nervous and shy to have a fitting.
Chelsea
Fabulous staff at Brava. They are patient and ALWAYS get the right fit. AAA+++
Melissa
I’m really happy with all my experiences with Brava. The fitting experience was excellent and my purchase was promptly sent out to me.
Zana
You ladies are always so lovely and welcoming. I recommend to all my friends to get fitted at Brava. Super easy bra buying experience - keep up the GREAT work. It's important :)
Rebecca
Superb service. Gorgeous knowledgeable staff. My top bra shopping experience ever.
Lynda
I have never, ever contemplated running before, always justified it on never finding a sports bra good enough - thank you so, so much. I am so incredibly grateful. And a treadmill in store!
Edwina
I went to the Sydney store for my fitting last Thursday with Ros. It was the most pleasant bra shopping experience that I have ever had! Ros was warm, friendly, and did everything in her power to make me feel comfortable and not embarrassed. Additionally, she went out of her way to find the exact and best fitting strapless bra for me that she could! As a "mother of the bride" I was feeling stressed out as I had not worn a strapless bra for years and was worried about it, however Ros helped me find the perfect fit! I can't speak highly enough of her attention to me, service delivery and the positive experience that I had during my fitting. She also helped me find another "everyday" bra which is also a great fit and extremely comfortable. You have a great employee in Ros and I will happily go to Brava Sydney store and see Ros!
Robyn